An answering service for plumbers that books the job before they call the next shop.
When a pipe bursts, the caller phones plumbers until someone picks up. CallMyLeads answers on the first ring, routes real emergencies to your on-call tech, and books everything else.
Where plumbers lose calls
Plumbing is the most time-sensitive trade — a caller with water on the floor will not leave a voicemail and wait. But you are under a house, driving between jobs, or elbow-deep in a repipe when the phone rings. Missed-call revenue in plumbing is not theoretical: the caller simply phones the next listing.
Emergency calls hit voicemail
The highest-value calls — burst pipes, sewer backups, no hot water — go to whoever answers first. Voicemail means the job is gone.
You answer while elbow-deep in a job
Stopping mid-repair to answer the phone slows the paying job in front of you and gives the caller a distracted first impression.
After-hours calls go unanswered
Nights and weekends are when plumbing emergencies peak — and exactly when nobody is there to pick up.
Dispatch details get lost
Addresses, gate codes, and "the water heater is in the attic" details get garbled in a rushed call or a voicemail you transcribe wrong.
What happens when someone calls
Emergency or routine
Active leak, no water, gas smell — true emergencies get routed to your on-call line immediately. Routine work gets booked into normal slots.
Problem description
Water heater, drain, fixture, sewer — the AI captures what is wrong so your tech arrives knowing the job.
Property and access details
Address, home or business, shutoff status, and access notes are captured accurately the first time.
Timing and booking
The caller picks an available window and the appointment lands on your calendar with a confirmation text.