Service
A missed call does not have to be a lost customer.
Turn unanswered calls into a second chance. Instant text-back, callback, and booking after a missed call.
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The problem
When a call goes unanswered, most people do not leave a voicemail. They hang up and call the next business on the list. Every missed call is a lead that walked out the door — but it does not have to be.
How it works
1
Call is missed
A call comes in and your team cannot pick up.
2
Instant text-back
The caller gets a text right away letting them know you got their call.
3
Offer to book
The text offers to schedule a callback or book an appointment.
4
Appointment booked
The caller picks a time and the appointment lands on your calendar.
What is included
- Automatic text-back on every missed call
- Callback scheduling
- Appointment booking from the text
- After-hours and weekend coverage
- Call routing for urgent calls
- Tracking on every recovered call
Is this a good fit?
- Businesses that get calls after hours
- Teams that cannot answer every call
- Companies with seasonal call spikes
- Anyone who wants to stop losing calls to voicemail
FAQ
How fast does the text go out?
Within seconds of the missed call. The caller gets a text before they have time to call someone else.
Can the caller book from the text?
Yes. The text includes a link to pick a time, and the appointment goes straight to your calendar.
What about emergency calls?
Urgent calls get routed to your on-call team right away, so nothing critical waits.