Service
A website visitor with a question is a lead waiting to happen.
Capture, qualify, and route website chat leads in real time. Turn website questions into booked appointments, not lost tabs.
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The problem
Most website visitors leave without filling out a form. But many of them have a question. If there is no way to ask it, they leave and never come back. A chat that captures, qualifies, and routes turns those visitors into booked leads.
How it works
1
Visitor has a question
A site visitor opens the chat and asks something.
2
Instant answer
Approved FAQs are answered instantly; anything else is captured as a lead.
3
Qualify
The lead is qualified with the right questions.
4
Route and book
The lead is routed to your team or booked directly on your calendar.
What is included
- Chat on your website that captures leads
- Approved FAQ answers, instant
- Lead qualification questions
- Routing to your team or calendar
- Lead capture into your CRM
- Reporting on chat leads and outcomes
Is this a good fit?
- Businesses with a website that gets traffic
- Companies losing visitors who do not fill out forms
- Teams that want every site question answered
- Anyone who wants chat leads to become booked calls
FAQ
Does the chat answer questions automatically?
It answers the questions you approve. Anything outside that gets captured as a lead and routed to your team, so no question is ignored.
Can the chat book appointments?
Yes. Qualified leads can book a time directly from the chat, and it lands on your calendar.
Where do chat leads go?
Into your CRM with the full conversation, so your team has the context before they follow up.
Web Chat Lead Capture & Routing for your industry
See how this service fits your industry and the specific lead leaks it fixes.