What is prior consent?
Frequently Asked Questions
What does prior consent mean for text messaging leads?
Prior consent means a lead has explicitly agreed to receive texts before you send them, which our booking flow collects automatically during the response process.
Is prior consent required for every inbound lead text?
Yes, carrier rules (A2P 10DLC) and telemarketing laws require consent before sending commercial texts, and we honor opt-outs immediately and automatically.
How does CallMyLeads collect prior consent from new leads?
Our booking flow gathers explicit consent as part of the qualification and booking steps, so every text sent is backed by a clear opt-in.
What happens if a lead replies STOP or opts out?
Opt-outs are honored immediately and automatically — no further texts are sent to that number.
Does prior consent apply to missed-call text-backs too?
Yes, the same consent and quiet-hours rules apply to every outbound text, including instant missed-call responses.
Can I use CallMyLeads if my business is in a regulated industry like dental or med spa?
We offer HIPAA-aligned configuration with approved scripts only, and our consent collection and opt-out handling meet carrier and telemarketing requirements.